Arc'teryx Warranty & Repair Policy
Arc'teryx proudly guarantees the quality and performance of all our products. Items with defects in materials or workmanship will be replaced or repaired at the discretion of Arc'teryx for the practical lifetime of the product. Product damaged through wear and tear, misuse, or neglect may be repaired at a nominal charge.
Canada Goose Warranty Policy
Canada Goose products are made with the highest quality materials and craftsmanship, to protect you in some of the most extreme weather conditions, and we stand behind each one. Canada Goose products purchased from an Authorized Retailer are fully warranted against defects in materials and workmanship for the lifetime of the product – which means the usual and customary wearable life of the product, by the original owner. If a product fails due to a manufacturing defect, we will repair the product free of charge, or replace it at our discretion. If the exact style is not available for replacement, a product of equal value and similar style will be provided. Please note, knitwear, accessories and collaborations are excluded from the Canada Goose warranty program, unless otherwise stated.
For inquiries regarding our warranty, please visit our website at www.canadagoose.com or call 1-888-276-6297.
Patagonia Ironclad Guarantee
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund. Damage due to wear and tear will be repaired at a reasonable charge.
The North Face Limited Warranty Policy
The North Face® branded products covered by this warranty are warranted to the original owner against manufacturing defects in materials and workmanship for the lifetime of the product, except for footwear and products that are identified as “The North Face Renewed”, which instead are covered by a one year warranty. This warranty applies to all The North Face® branded products except eyewear, bicycles, limited-edition collaboration product not made by The North Face, product marked as not covered by warranty on the product’s packaging, hangtag and/or label, and product purchased from an unauthorized dealer or seller.
If your product covered by this warranty fails due to a manufacturing defect we will repair it without charge, or replace it, at our discretion. Only original, unaltered and unmodified items and workmanship are covered. This warranty does not cover damage caused by accident, improper care, negligence, normal wear and tear, or the natural breakdown of colors and materials over extended time and use. Damage not covered under warranty may be repaired for a reasonable rate and a fee will be charged for return shipping.
The products eligible for the lifetime warranty are covered to the original owner, for the lifetime of the product. Unfortunately, this does not mean your lifetime. Your The North Face® sleeping bag may not survive to the ripe old age of 70. (But we have heard from folks whose well-loved and cared for 1973 Superlight sleeping bags are still going strong!)
For warranty evaluation, your product must be returned directly to The North Face® Warranty Department, 2321 N Loop Road, Alameda, CA 94502 with a Warranty Return Form, unless it is “The North Face Renewed” product. All shipping to Warranty must be pre-paid and insured. The North Face® will not be liable for lost in-bound packages.
